If a subscriber’s status is updated from Closed and then reverts to Open status, is the subscriber’s historical data saved? When updating the status of a subscriber to Closed, the employee card associated with that subscriber is not removed
I have added a subscriber to my account, but the management system does not show his location. What can I do? Perform one or more of the following actions: From the mobile device, confirm that the OfficeTrack application is
How can I create a new account (company) in the OfficeTrack system? To create a new account (company) in the OfficeTrack system, go in the search engine to the address www.officetrack.com and click on “Free Trial”.
I cannot assign a cell phone number to an employee when I am editing their properties. What is the reason? Check if the cell phone number of the employee you are trying to enter has been previously assigned to
My list of employees changes daily. <br>How can I update the list in the system automatically? Please contact OfficeCore technical support to have this permission enabled within your account.Please contact OfficeCore technical support to have this permission enabled within
I cannot delete a resource group. What could be the reason? Confirm that no employees are associated with the group. Confirme que no hay empleados asociados al grupo. Resources. Scroll to the group. If there is an employee in
How can I edit the employee’s details? In the resource list, select the employee. In the drop-down menu that appears when the right mouse button is pressed, select-*. Properties. Alternatively, in the main menu click on Resources. In the
How can I relate an employee to his or her supervisor? In the resource list, select the employee. In the drop-down menu that appears when the right mouse button is pressed, select-*. Properties. Alternatively, in the main menu click
I need to edit an employee’s permissions so that they are the same as the permissions of the other employees on their team. How can I do it? In the resource list, select the employee. In the drop-down menu
How can I add a new employee? You can add an employee without a mobile device – in the main menu, select Resources > News Employees.. Fill in the details and click on Save and Exit (mainly to report
