Where can I find the data corresponding to the mobile devices defined in the system? What is the Employee Mobile Applications report? From the management system, from the main menu click on Reports; under Control, click on Employee Mobile
How can I see the history of actions I took regarding adding and updating subscriber accounts? From the management system, from the main settings menu, click on Subscriber Management, from the toolbar click on History.
When I disconnect a subscriber from my account, do I have to delete the employee card associated with that subscriber? When disconnecting a subscriber from his account, it is not necessary to delete the associated employee card. You can
How do I associate an existing employee with a new subscriber (device) that I have added to the account? Carry out the following steps: Delete the new employee card that is automatically generated in the system when a
Is an employee created in the system for each subscriber added? Yes, each time a new subscriber is added the system automatically creates a new employee card: What is associated with this subscriber With the default name of a
When adding a new subscriber, what type of device should I select? When adding a new subscriber, under Device Type, it is recommended to select GPS, a configuration that allows the OfficeTrack application to work.
When adding a new subscriber, what type of service should I choose? When adding a new subscriber, under Plan you can select three different types of service; Location Only, Support Only or Full Product. The way of using the
How can I add a new subscriber? From the management system, in the main menu, select Configuration > Subscriber management. From the toolbar, click on Add. Complete the details and then click Save.
