For attendance reports, can I define a different form for each different type of attendance entry? Yes, for attendance reports you can create and link a different form for each of the attendance entry types. For example, you can
For task reports; can I define a different form for each different type of task entry? Yes, for task reports you can create and link a different form for each of the task entry types. For example, you can
Can I define a cellular form that requires selecting a customer? You can define in a form that is required to select a customer. From the management system, when creating or editing a form, from the Form Structure tab,
How is the resolution of images sent from the OfficeTrack application set? The resolution of the images included in the reports sent from the OfficeTrack application is set by the OfficeTrack support center in the company’s account in the
Where can I see the images that were included and submitted within a cellular form? From the management system, from the main menu click on Reports, from Forms click on Detailed Form Entries, from the Toolbar click on Change
How many images can I include in a cellular form in the OfficeTrack application? It is recommended to include only a few images in a cellular form. If a large number of images are included in the form, it
Can I include images (photos) in a cell phone form? Yes, when filling out the form on the cell phone you can take images and include them in the form to be sent. From the Management System, when creating
Is the signature that the customer draws on the cell phone an image? Yes, the signature that the customer draws on the screen of the cellular device is saved in the system as an image.
In a form, when adding a Dropdown Menu field, what are the values? When creating or editing a form, when adding a Drop-Down Menu, you must define values for each of the items (Drop-Down Menu Options). It is recommended
In a form, when adding a Number Field, what is the initial value? In a form when a Numeric field is added, the initial value is the value that is displayed in this field to employees when they open
