How do I associate an existing employee with a new subscriber (device) that I have added to the account?
Carry out the following steps:
- Delete the new employee card that is automatically generated in the system when a new subscriber is added to the account, under the employee’s name “Employee” – From the web management system, in the main menu, click on Resources. From the search box type “Employee” and press Enter. Select the employee and on the toolbar, click Delete. Click Yes.
- Link the new subscriber to the existing employee card – From the web management system, from the main menu, click Resources. The existing employee card must be searched for by the employee’s name. Select the employee card and from the toolbar click on Edit. From Mobile select the subscriber number. Click on Save and Exit. from the toolbar click on Edit. From Mobile select the subscriber number. Click on Save and Exit.